Pallet Racking Direct is a website owned by Shelf Space Limited and which offers its customers and prospective clients a supplier of high-quality pallet racking direct from major manufactures here in the UK.
Shelf Space was started back in 2004 in Haywards Heath, West Sussex by Paul Hampshire & John Hindmarsh. Who at the time were both working for another large supplier of racking & shelving products based in Kent. Today the company operates out of warehouse and office in Plumpton Green in East Sussex.
Within the company, there are two specific areas of expertise. We have the online presence with an E-commerce shop and a storage catalogue which sells a vast range of products from lockers & cupboards, Industrial shelving, small parts storage, benches and general warehouse equipment. Then there is the 'Projects Team', who as the name implies look after Installation projects that require design and on-site management. This team concentrates on pallet racking supplies, mezzanine floors, conveyors, partitioning and complete 'fit-outs' of customers warehouses.
Our pallet racking suppliers have a loyal base of customers based here in Sussex, Surrey, Hampshire, Kent and all areas around London but also we regularly work all over the UK Installing projects only using SEIRS registered qualifies Installers.
I would say customer satisfaction is one major factor. We work hard to give the customer what they want and seeing the project through from start to finish. You generally see the same person from the initial site survey through project management on site to completion. This gives our customers just one point of call and having just one person dealing with a specific project, a working relationship is built together with a better understanding of exactly what's going on at all times.
We have found this gives our customers confidence in our skills and they grow to trust us and comfortable in the knowledge that we have their best interest at heart. That's why a large part of our business is repeat business from large multi-national companies.
Safety Is paramount both whilst Installation and through the many years, our customers have the storage systems that we Install for them. Are projects are managed and we have extensive knowledge and experience working within CDM regulations and of Shelf Space Limited being the Principle Contractor during longer, more complicated Installation.
We don't sell low quality, bottom end racking products or sell used, second-hand storage products that don't offer long-term value for money or carry any manufacturer's warranty or accredited load capacities. We don't sell our customers short with reconditioned racks that may be many years old and have been re-sprayed to make the product look new. We only sell 'NEW' warehouse racking from reputable manufacturers and suppliers of quality racking products systems.
Our reputation as pallet racking suppliers has been and continues to be built on quality service, quality products and total customer satisfaction.